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Effective: February 20, 2026
Legal

Terms of Service

Welcome to The Close Out ("we," "us," "our," or the "Service"). These Terms of Service ("Terms") govern your use of the website located at thecloseout.io and any related applications, features, or content (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, subscribing, or otherwise using the Platform, you represent that you are at least 18 years old, have legal capacity to enter into a binding agreement, and agree to comply with these Terms.

2. Description of Service

The Close Out is a subscription-based intelligence platform that aggregates publicly available information about distressed businesses, commercial and residential real estate, foreclosures, tax liens, bankruptcies, auctions, and related opportunities across the United States. The Platform provides search, filtering, mapping, AI-generated scoring, and reporting features.

3. Not Investment Advice

All content on the Platform — including AI-generated scores, analyses, investment recommendations (Buy/Watch/Skip), ROI projections, cap rates, thesis narratives, and comparable sales estimates — is for informational purposes only. Nothing on the Platform constitutes investment, financial, tax, legal, or professional advice. You are solely responsible for independently verifying all information and consulting qualified professionals before making any investment or business decision. The Close Out is not a broker-dealer, investment adviser, or real estate broker.

4. Data Sources and Accuracy

Data is aggregated from publicly available sources including government records, court filings, WARN Act notices, county assessor records, and licensed third-party data providers. While we strive for accuracy, we do not warrant that information is complete, current, or error-free. Distress signals may lag behind real-world events. All data should be independently verified before reliance.

5. AI-Generated Content

Scores, analyses, natural-language search interpretations, and other AI-generated outputs are produced by machine-learning models and may contain errors, biases, or hallucinations. AI outputs do not represent professional judgment and are labeled as AI-generated assessments throughout the Platform.

6. Subscription and Billing

  • Paid tiers (Broker, Enterprise, Institutional) auto-renew on a monthly or annual basis unless canceled.
  • Payments are processed by Stripe, Inc. under Stripe's terms. We do not store payment card information.
  • Cancellations take effect at the end of the current billing period. Refunds are handled per applicable law; we do not offer prorated refunds for unused time.
  • Pricing may change with 30 days' notice to active subscribers.

7. User Accounts and Security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Enable two-factor authentication when available. Notify us immediately at legal@thecloseout.io of any unauthorized access.

8. Acceptable Use

You agree NOT to: (a) scrape, crawl, or extract data from the Platform via automated means without written consent; (b) resell, redistribute, or expose the Platform's data to third parties outside your organization; (c) use the Platform to harass property owners, business owners, or their representatives; (d) attempt to reverse-engineer AI models; (e) use the Platform for any illegal purpose or in violation of any law, including fair-housing, anti-discrimination, or consumer-protection laws.

9. Intellectual Property

The Platform, its design, code, AI models, and aggregated datasets are the property of The Close Out. Public-record data underlying individual records remains the property of the respective public authority. You receive a limited, non-exclusive, non-transferable license to use the Platform per your subscription tier.

10. Broker Portal and User-Submitted Content

If you publish listings via the Broker Portal, you represent you have all necessary rights to publish that information, that content is accurate and non-misleading, and you grant The Close Out a non-exclusive license to display and distribute it within the Platform.

11. Disclaimers and Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE CLOSE OUT'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless The Close Out, its owner, and affiliates from any claim arising out of your misuse of the Platform, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

We may suspend or terminate access at any time for violation of these Terms. You may cancel your account anytime from Settings. Sections that by their nature should survive (IP, disclaimers, limitations of liability, dispute resolution) survive termination.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-laws principles. Any dispute shall be resolved by binding arbitration in Pierce County, Washington, except that either party may seek injunctive relief for intellectual-property claims in state or federal court.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 15 days before taking effect. Continued use after the effective date constitutes acceptance.

16. Contact

Questions about these Terms? Email legal@thecloseout.io or write to The Close Out, 12606 225 St E, Graham, WA 98338, USA.

The Close Out · EIN 42-4006558 · Graham, WA · US
Contact: legal@thecloseout.io